At GetVik, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights available to you.
1. Scope & Applicability
This Privacy Policy applies to all users of the GetVik marketplace, including buyers, creators, and visitors accessing our website or related services.
2. Key Definitions
- Personal Information: Name, email, phone, payment identifiers, PAN (for creators), and payout details.
- Usage Data: IP address, device details, browser type, and activity logs.
- Sensitive Personal Data: PAN, bank/UPI information (only for verified creators).
3. Information We Collect
We collect information necessary to operate and secure the platform:
- Account: Name, email, password.
- Creator Verification: PAN, payout details (bank/UPI).
- Transactions: Payment reference IDs, order details, timestamps. We do not store full card details.
- Usage Data: Logs, analytics, IP addresses, device/browser info.
- Support: Messages, emails, reports, feedback.
4. How We Use Your Information
- To operate and improve the GetVik platform.
- To process purchases and deliver digital products.
- To send payouts to creators securely.
- To prevent fraud, abuse, and security threats.
- To send emails: receipts, alerts, account updates.
- To provide customer support.
5. Data Sharing
We never sell personal data. We only share it with:
- Payment processors for payments and payouts.
- Hosting & cloud infrastructure partners.
- Email and analytics tools to operate the service.
- Authorities when required by applicable law.
6. Cookies
We use cookies for login sessions, preferences, and basic analytics. Disabling essential cookies may affect website functionality.
7. Data Retention
We retain information only as long as necessary:
- Account data: kept until you delete your account.
- Transaction records: retained as required for accounting.
- Logs & diagnostics: retained for security and reliability.
8. Security
We use encryption, secure storage practices, access controls, and monitoring to protect your data. No system is perfect—report any concerns to our support team.
9. Children’s Privacy
GetVik is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Your Rights
You may request to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion of your data (where legally allowed).
- Export your account information.
11. Contact
12. Changes to This Policy
We may update this policy from time to time. Significant changes will be posted with an updated effective date.